1. Key Points Summary
This summary is for convenience only. The full Terms of Business apply and take precedence.
• Services: Occupational Therapy, Moving & Handling consultancy and training delivered by a HCPC registered Occupational Therapist.
• Fees: As agreed in advance for each instruction or training session.
• Payment: Invoices are payable within 21 days by BACS transfer.
• Cancellations: Less than 48 hours’ notice = 50% fee chargeable. Same day cancellations = 100% fee chargeable.
• Professional indemnity insurance: Held via Royal College of Occupational Therapists.
2. Agreement
These Terms of Business apply whenever you instruct Move Well Occupational Therapy to provide services. An Instruction (or Engagement) may be confirmed in writing, including by email. Services may include occupational therapy, moving and handling consultancy or training. All services are provided in line with professional standards and relevant legislation.
3. Professional Standards and Expectations
Move Well Occupational Therapy operates in accordance with HCPC, NBE and RCOT standards. Clients are expected to provide accurate information, clear instructions and a safe environment for all work undertaken.
4. Delivery of Services
Services will be delivered personally by Rebecca Parr HCPC registered Occupational Therapist. Where appropriate, written reports or summaries may be provided following completion of work. Any associates or collaborating professionals will only be involved with prior consent from the instructing party.
5. Fees, Payments and Expenses
All fees are agreed prior to instruction. Invoices are payable within 21 days of the invoice date by BACS transfer. Interest may be charged under the Late Payment of Commercial Debts (Interest) Act 1998 for overdue invoices. Travel and mileage may be charged at rates agreed in advance for each instruction. Any materials or items purchased on behalf of the client will be charged at cost.
6. Cancellations and Rescheduling
Cancellations made with less than 48 hours’ notice are subject to a 50% fee and same day cancellations are subject to 100% fee. If access to the client, staff, or equipment is unavailable upon attendance, the booked time may still be charged. Sessions may be rescheduled in cases of illness, emergency, or events beyond reasonable control.
7. Client Responsibilities
Clients, deputies, or organisations must ensure: safe working conditions, appropriate equipment availability, and accurate information sharing. Implementation of recommendations remains the responsibility of the client, employer, or care provider. Recommendations are based on information available at time of assessment. Any significant change in circumstances should be notified to MoveWell Occupational Therapy and may require reassessment.
8. Confidentiality and Data Protection
Move Well Occupational Therapy is registered with the Information Commissioner’s Office (ICO) and complies with GDPR. All personal data are handled confidentially, stored securely, and only retained for as long as necessary. Information may be disclosed without consent if required by safeguarding or legal duties.
Clients remain data controllers where they instruct services on behalf of a third party. Move Well Occupational Therapy acts as a data processor under GDPR in such cases and will only process data under written instruction.
9. Intellectual Property and Materials
All reports, assessments, and training materials remain the intellectual property of Move Well Occupational Therapy until invoices are paid in full. Reports are provided for the purpose of instruction and should not be altered without written permission. Bespoke materials created for a client transfer to that client upon payment. Templates or resources developed by Move Well Occupational Therapy must not be reproduced or shared without permission.
10. Insurance and Liability
Professional indemnity, public liability, and treatment insurance are maintained through RCOT Insurance. Liability is capped at the total fees paid for the relevant instruction. Move Well Occupational Therapy accepts no liability for indirect or consequential losses. Services are provided as an independent consultancy and not as an employee relationship.
11. Business Continuity
Move Well Occupational Therapy will provide reasonable notice of holidays, illness, or unavoidable absence. In the event of disruption, sessions will be rearranged at the earliest opportunity.
12. Termination
Either party may terminate an agreement with written notice if the other party breaches obligations or fails to remedy a breach within 14 days. Immediate termination may occur in cases of misconduct, non-payment, or if professional or legal obligations require it.
13. Dispute Resolution
Both parties agree to attempt informal resolution in good faith before pursuing legal action. If unresolved, disputes will be subject to the jurisdiction of the courts of England and Wales.
14. Force Majeure
Move Well Occupational Therapy is not liable for delays or non-performance due to events outside reasonable control, including illness, accidents, extreme weather, or public emergencies.
15. Waiver and Severability
Failure to enforce any clause of this agreement does not waive the right to enforce it later. If any clause is found invalid, the remaining provisions will still apply.
16. Governing Law
These Terms of Business are governed by the laws of England and Wales and subject to the jurisdiction of the English courts.
Definitions
• Instruction/Engagement – Confirmation in writing to provide services.
• Services – Occupational Therapy, Moving & Handling consultancy, or training.
• Instructing Party – The person or organisation authorising and responsible for payment.
• Confidential Information – Any non-public information shared in relation to the services.
• Personal Data – Identifiable information about individuals handled under GDPR.
• Processing – Any operation performed on personal data (collection, use, storage, etc.).
Move Well Occupational Therapy 